iLearn: Password Reset and Help with MFA

Welcome to the College learning systems! Whether you're a new student just getting started or a returning student logging back in, this page will guide you through accessing your account, resetting your password, and setting up Multi-Factor Authentication (MFA) for secure access, especially when working off-campus.

👋 1. Getting started

New Students:

Your teacher will provide you with a temporary password to access College systems for the first time.
If you forget your password, your teacher can reset it for you.
Watch this short video if you're having trouble signing in.

Returning Students:

You can sign in using your existing password.

🔄 2. Resetting your password

When choosing a new password, it must meet the following complexity requirements:

Minimum of 10 characters
Include at least:
- 1 uppercase letter
- 1 lowercase letter
- 1 number
- 1 symbol
Must not include:
- Your name or student ID
- The words Barnet or Southgate
- Spaces
- Any of your previous passwords

If you need help resetting your password, speak to your teacher or visit an LRC from 15th September.

🔐 3. Setting up Multi-Factor Authentication (MFA)

To keep your account and the College network secure, MFA is required for remote access to learning systems.

To set up MFA:

Visit aka.ms/mfasetup
Sign in with your College account
Choose an authentication method:
- Microsoft Authenticator app
- SMS text message codes

📘 We've prepared a step-by-step guide (PDF)
to help you through the setup process.

or Scan the QR Code below

🆘 4. Need help?

Speak to your teacher if you need help with MFA.
From 15th September, visit an LRC for in-person support.
Watch this space for dates and times of MFA support sessions in the LRC.

🛜 5. Connecting to the College Wi-Fi

To connect your personal devices to the College Wi-Fi, please follow these instructions (PDF).
You can also watch a short video that demonstrates the process for connecting an Android mobile to the College Wi-Fi using eduroam.