Student FAQs

Students - Frequently Asked Questions (FAQs)

I can't login to Moodle

Your Moodle login details are the same as your college login details.

Check that you have activated your student login and can login to the college network

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My courses are not shown

You are automatically assigned to a Moodle course for every course you are enrolled on at the college.

It will take up to 24 hours for these courses to show once you have activated your student login

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When I try and access a course it says Course not enrollable

You are not able to manually enrol onto a course on Moodle. Courses are assigned automatically based on your official college enrolments. See the FAQ above.

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Why can't I view some Moodle resources at home?

When you click on a file link in Moodle your computer must load the appropriate software to allow you to view the file.

If you do not have this software installed you will not be able to view the file correctly.

Have a look at the file extension to see what type of file you are downloading and to work out what software you may need.

If you are using Moodle in the college then all the software you need will be installed already.

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Why can't I see all of the topics in my course?

You have probably clicked the topic view toggle icon toggle all topcics to lock in on one particular topic block.

To display all of the topics click the show all topics icon show all topics.

You can also use the jump to menu at the bottom of the page to go to other topics

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Further Help and Support

If you require any further help or support then please contact your Learning Resource Centre

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Last modified: Thursday, 20 December 2012, 9:20 AM